Frequently asked questions

Christmas Food to Order is our online Christmas food-ordering service. Simply pre-order your Christmas food and collect in store from 23-24 December.

Christmas Food to Order collection is available from the majority of our Irish stores and is free of charge. To select your slot, simply click the calendar icon at the top right-hand corner of your screen. You can search for your preferred store by looking up your location or postcode. Home delivery is not available. Certain times may become very busy, so remember to select your collection date and time as soon as possible in order to secure your preferred collection slot. Alternatively, we’ll ask you to choose a collection date and time slot when you confirm the items in your basket. To see your basket, click ‘view basket’ at the top right-hand corner of your screen.

We have reviewed which stores are able to offer Christmas Food to Order this year, which may mean a store you’ve previously collected from is now not available. Please enter your Eircode in the ‘find your collection location’ section of the ‘Check collection slots’ page to view the closest stores from which you’re able to collect your order. We apologise for any inconvenience this may cause.

You can amend your Christmas food order, collection store and time slot by logging into My Account on marksandspencer.com. Alternatively, call our Contact Centre team on 016950741 between 9am-7pm, 7 days a week. Don’t forget, your deposit is non-refundable.

Yes, orders being made in Northern Ireland should placed on https://christmasfood.marksandspencer.com/

On the day of collection, please bring your confirmation email with you (either printed off or on your phone) to collect your order. Please only arrive at the collection point at your chosen time slot. If you arrive early, please feel free to browse and pick up some extra Christmas treats. If you are unable to find this, please ask one of our store colleagues who will happily help you out. When you arrive, look for our Christmas Food collection point. One of our store colleagues will then bring you your festive treats. You can either pay the remaining balance of your order straight away or browse the Foodhall to pick up any extras. Don’t forget to bring bags to collect your order!

Unless specified, products ordered for Christmas will stay fresh until at least St Stephens Day, regardless of the day you collect them.

Yes. To proceed to checkout and secure your collection slot you’ll need to reach a minimum order value of €50, which is a non-refundable deposit. If separate orders are placed, a €50 minimum basket value will need to be met on all individual orders.

When you place your order, simply select your payment method and pay a non-refundable deposit of €50. When you collect your order in store, you will then pay the remaining balance. Please refer to our terms and conditions for full details.

You won’t be charged the full order amount. However, the €50 deposit will remain non-refundable.

All prices are fixed from the moment you order until the day you collect, so you can plan for the big day with confidence.

You’ll need to bring your order confirmation to collect your order – please either bring it on your phone or print it off. Don’t forget to bring some bags with you to take your festive feast home.

Yes, we are running a Sparks early bird promotion on the Republic of Ireland Christmas Food to Order collections this year. When you spend €50 or more in your first Christmas Food to Order transaction and are logged in to your Sparks account you will get a €10 voucher for the Foodhall.

Yes, simply shop with M&S and Sparks through our app, on M&S.com/ie or in store, and see good things happen every time you shop. https://www.marksandspencer.com/ie/joinsparks

The prices and weights of certain Lamb and Beef products may be subject to change depending on the actual weight of your item upon collection.

Unfortunately, this service is not available this year, but your local Foodhall will stock all your New Year must-haves.

Colleague discount will be applied when you collect your products in store and will not show on the website.

Please refer to our terms and conditions.